We did not have any power and this is just unacceptable. Hideaway at Royalton Negril Resort Royalton Negril Resort Adults Only - All Inclusive - Negril, Jamaica 1 (888) 774 0040 or (305) 774 0040. For travelers arriving by car, free parking is available. Key Features. Please accept our sincerest apology for the inconsistent service and shortfalls you experienced during your stay, this is certainly not the outcome we hoped for and your comments have been shared with the relevant departments who are working assiduously to ensure the satisfaction of our guests. Which popular attractions are close to Hideaway At Royalton Negril? What are some restaurants close to Hideaway At Royalton Negril? Our reservation for the restaurant ‘grazie’ was for 5pm. We looked up and saw all the pizzas, liquor, and appetizers coming out. Regards, Hideaway Negril Management Team. You can find the Hideaway at Royalton Negril on the western tip of the island, about 45 miles west of Montego Bay. We appreciate your comment highlighting our attentive waiter Aaron who contributed positively to your trip; he will be acknowledged for his exceptional service. When they finally brought towels they only brought us ONE face towel after al of that calling. Whilst an apology may not change the outcome of your stay, it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. For those interested in checking out Mary, Gate of Heaven Catholic Church (4.8 km) while visiting Negril, Hideaway at Royalton Negril is a short distance away. The only highlight of the whole trip was New Year’s party, and George ( butler) and Andrew (Beach waiter). They were all so friendly, keep the drinks coming and always had our drinks ready for us. Pool bar and beach was right out side our door. What if we would have slipped? What can I bring you or do you for you?" Now £178 on Tripadvisor: Hideaway At Royalton Negril, Negril. I did not order nor did I want that. I was greeted with the warmest Jamaican smiles and positive attitudes from the start to finish. Also, it makes no sense at all that we have to stand in a long line to book a reservation for dinner at all the restaurants that they have on this property when there are not that many people staying here. Set on Negril's famous white-sand shores, this adults-only, all-inclusive resort offers endless activities, elegant guest rooms and exceptional amenities. We appreciate your comments highlighting the hospitality of our amazing hosts, relaxing swim-out suite and Diamond Club perks; Bernadine will definitely be commended for her efforts in ensuring your vacation needs were expeditiously met. No one came to check on us for water or anything and they are catering to them the entire time… We were so pissed and hungry after sitting there for so long we got up and left. Not friendly or very helpful. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. No one came to fix the air until the morning of Dec 30 2020. It was certainly a pleasure hosting you and we look forward to your return. Children ages 2 to 12 will be able to socialize with others their own age while interacting with recognizable kids' characters, watching cartoons, discovering the playground, and playing various games in secure facilities. By masterfully blending the richness of the Jamaican culture with a luxury product, we are able to provide outstanding service, and exceptional attention to detail. See 4,247 traveler reviews, 4,719 candid photos, and great deals for Royalton Negril Resort and Spa, ranked #29 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Guests can savour gourmet cuisine, sip artfully prepared cocktails, enjoy the impossibly blue ocean and more at … Whilst an apology will not change the outcome of your experience, we are humbled to have hosted you. During your stay, take advantage of some of the amenities offered, including 24 hour front desk, a concierge, and room service. Yes, dry cleaning and laundry service are offered to guests. in the room and they took forever! in Negril A great selection of age-appropriate activities, supervised by our team of professionals , will keep your children busy and entertained throughout your stay at this all inclusive Jamaica resort. Featuring luxury suites, world-class service and lavish amenities, Hideaway at Royalton Negril is the ultimate destination for couples and friends seeking sophisticated adults only getaways. Keep in mind not every restaurant is open at the same time due to COVID. We are like that’s not fair and that’s rude! See 1,929 traveller reviews, 1,845 candid photos, and great deals for Hideaway At Royalton Negril, ranked #14 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. She did not wait for me to ask for something but instead greeted me each morning on WhatsApp with a good morning, what are your needs this morning? For travellers arriving by car, free parking is available. The Lodge Restaurant at Tensing Pen Hotel, Response from Regional OCM, Marketing at Hideaway At Royalton Negril, Response from Trudy-Ann Frazer, Other at Hideaway At Royalton Negril. Hideaway at Royalton White Sands - All Inclusive - Montego Bay, Jamaica - Call Us Toll Free At 1 (888) 774 0040 or (305) 774 0040, 352 beautifully decorated luxury rooms and suites in various categories, 5 specialty restaurants to please your palette (serving delightful dishes from Caribbean and international cuisines), 6 bars and 1 cafe to satisfy your every craving, Dreambeds™ exclusively designed for Royalton Resorts. Lastly, beware of hidden charges on your bill such as phone calls and suspicious malfunctioning of the safe in your room. We had also ordered several cups of ice and they did not bring the ice because they said “they don’t have anymore ice”. We just returned from a two week stay at the Royalton Hideaway Negril. Regards, Hideaway Negril Management Team. Guests at Hideaway at Royalton Negril can enjoy access to all of Royalton Negril's family-friendly gourmet restaurants, bars, and wellness facilities, which is just next door. I am totally disappointed and I feel that me and my guest deserves to be treated better and we DAMN sure deserve better! We booked two rooms. Hideaway at Royalton White Sands - White Sands - Montego Bay, Jamaica Immerse yourself in the pleasures and privileges of Royalton's All-In-Luxury concept. We were looked over and down upon on some of your staff which is unacceptable. Then look no further than Hideaway at Royalton Negril, a luxury all-inclusive resort that brings the best of Negril to your doorstep. For those interested in checking out Mary, Gate of Heaven Catholic Church (3.0 mi) while visiting Negril, Hideaway at Royalton … We got fed up of the buffet and therefore left the resort whenever we wanted delicious meals- shoutout to Miss Lilly’s restaurant 5 minutes away from the Royalton. Everyone was so friendly pool guy, lifeguard, groundskeepers, housekeeping, room service, restaurant staff, security and the evening entertainment. For those interested in checking out Mary, Gate of Heaven Catholic Church (3.0 mi) while visiting Negril, Hideaway at Royalton … Claim your listing for free to respond to reviews, update your profile and much more. Hideaway at Royalton Negril Resort & Spa Adults Only - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Book a vacation package staying at the Hideaway At Royalton Negril in Negril, includes Flight, Hotel and Transfers. What a treat to get to stay at this beautiful resort in Negril. Then look no further than Hideaway at Royalton Negril, a luxury all-inclusive resort that brings the best of Negril to your doorstep. One for my husband and I and one for my Son and his girlfriend. Your comments have been duly noted and shared with the management team for further review and immediate action to be taken. Jamaica Royalton Blue Waters Royalton White Sands Royalton Negril Hideaway at Royalton Negril. While you’re here, be sure to check out Le Vendôme, one of the French restaurants that can be found in Negril, which is a short distance from Hideaway at Royalton Negril. Engage in a variety of sports and activities, including beach volleyball, ping pong, cooking classes, dance classes, trivia games, Beach & Pool Olympics, aerobics classes, and weight-training with professional instruction. Set along the famous white-sand shores of Negril, Hideaway at Royalton Negril Resort and Spa is the perfect escape for singles, groups and couples looking for an elegant, adults only resort in Jamaica. This means, as well as it being a child-free environment, you’ll be … See more questions & answers about this hotel from the Tripadvisor community. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. Dear M7141BAtiffanyb, Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us. Dear LavenderJ, Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us. Bernandine alone was well worth the splurge! It is regrettable to learn that we did not exceed your experience throughout your stay, your concerns were carefully noted and shared with the Diamond Club Manager, Executive Chef, Housekeeping Manager and Maintenance Manager respectively. Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. When you book directly with Royalton Luxury Resorts, you’ll be eligible to receive free health assistance during your stay at any Royalton property in Mexico, Jamaica, the Dominican Republic, Antigua, Saint Lucia, and Grenada.. You will receive the registration link through your booking confirmation. Does Hideaway At Royalton Negril offer any business services? See availability The fine print When booking more than 6 rooms, different policies and additional supplements may apply. Beautiful Resort with excellent food, top notch service! Then look no further than Hideaway at Royalton Negril, a trendy all-inclusive resort that brings the best of Negril to your doorstep. Dear LovSunshine, Thank you for choosing Hideaway Negril for your recent vacation and taking the time to share your experience with us. What are some of the property amenities at Hideaway At Royalton Negril? Is parking available at Hideaway At Royalton Negril? Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our exclusive All-In Luxury concept offers … Hideaway at Royalton Negril Resort - All Inclusive - Negril, Jamaica - Call us Toll Free at 1 (888) 774 0040 or (305) 774 0040 Royalton Splash Punta Cana Royalton Antigua With a plush on-site spa, outdoor pool and extensive fitness facilities make it a perfect pick for a luxury getaway to Jamaica. by 9 am are told the restaurant isn’t accepting reservations so the buffet is the only option. Dear J C, Thank you for choosing Hideaway Negril for your recent vacation and taking the time to share your experience with us. The Hideaway At Royalton Negril is a five-star Adult Only complex, located on the beach and offering luxury accommodation and facilities for you and your loved one. After we had arrived a Caucasian family of ~10 came. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Beach is very rocky. Me and my wife travel with our family and friends to celebrate New Year. Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. We had previously stayed a week in December 2017 and loved everything about it on that visit. Please see our partners for more details. Dec 27 we can only have room service when checkin was at 3 and we could not use any of the restaurants. On top of that, at dinner which were had reservations for we were the first ones in there. In relation to your comments regarding phone calls, we'd like to take this opportunity to remind you that both local and international calls are at an additional charge as advertised/displayed on our in-room TV; it is regrettable that this was not effectively communicated to you. Number 0 Persons 0 Rooms Occupation is incorrect. If I did ask for something, she was right on it. Key Features. At the Royalton, every aspect of our guests' stay has been carefully, yet artfully designed to deliver a personalized experience that awakens and enriches the senses. Looking for a place to stay in Negril? Now £177 on Tripadvisor: Hideaway At Royalton Negril, Negril. Today, on the 28th, we did not have any, I mean any towels!-That’s just to start.. Room service came in and took all of the towels and there are two of us and we had no towels. With our personalized wedding services, beach wedding options, and professional wedding planning team, we can turn your special day into a dream-come-true. Enjoy a sophisticated adults only getaway in paradise at Hideaway at Royalton Negril Resort and Spa. Kind Regards, Hideaway Negril Management Team. I had call 3 times to get robes and slippers, our door-lock was broken , I called them to fix, but no one came to fix it. We upgraded to Diamond club level, which supposed to have butler premium drinks and many more perks, but we got NOTHING!!!!!! Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. Resort features include gourmet restaurants, exciting bars and pampering wellness facilities. Free wifi is offered to guests, and rooms at Hideaway at Royalton Negril offer a flat screen TV, a minibar, and air conditioning. - See 1,928 traveller reviews, 1,744 candid photos, and great deals for Hideaway At Royalton … Nearby attractions include Mary, Gate of Heaven Catholic Church (4.8 km), Seven Mile Beach (4.1 km), and Bloody Bay (1.1 km). I wouldn’t stay here again just for that reason, no point going to negril and staying in sub par beachfront. He is so thoughtful, cheerful, kind, friendly, and always a pleasure to be around everyday. Treat your kids to an authentic adventure with our innovative Kids' Adventures program. What food & drink options are available at Hideaway At Royalton Negril? Regards, Hideaway Negril Management Team, Tripadvisor Plus Subscription Terms & Conditions, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts in Jamaica, Hotels near Natasha's One Love Massage Spa, Hotels near I am OM Yoga and Pilates Studio. Our exclusive All-In Luxury™ concept is devoted to providing guests with a unique experience, combining the soul of each resort's host community with a luxury product, exceptional service, and incredible attention to detail. Mind not every restaurant is open at the Royalton Hideaway Negril further follow up restaurant. 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